Support

Questions, ideas or something not working? Write to hello@pearlsafe.xyz. A real person reads every message, and we reply within two working days.

Quick answers

Passkeys, recovery, costs and more are covered in the questions on our home page. To delete your wallet and data, see Delete your data.

Security reports

Found a vulnerability? Please tell us first, at security@pearlsafe.xyz. We take every report seriously.

Two things we will never do

• We can never access your funds. Your key lives in parts that only you can bring together.
• We will never ask for your recovery phrase. Anyone who does is not us. Keep it to yourself.